Retail Shift Lead – Customer Experience

EVERYTHING BUT WATER; Lake Buena Vista (FL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Additional benefits for eligibleAssoci

Merchandise discounts

Job summary

Everything But Water, LLC is hiring at Disney Springs in Florida for a retail supervisor role. You will supervise Sales Associates, support Store Manager, and ensure top-notch customer service while maintaining brand standards and visual presentation.

The position requires 2–4 years in retail, 1 year supervisory experience, and availability including nights, weekends, and holidays. Strong communication and interpersonal skills are essential for success.

Qualifications

• 2–4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates.
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner.
• Maintain brand standards around cleanliness, organization, and visual presentation standards.
• Demonstrate an understanding of sales goals and align behaviors accordingly.

Skills

Customer engagement

Interpersonal skills

Job description

Everything But Water, LLC is hiring at Disney Springs in Florida for a retail supervisor role. You will supervise Sales Associates, support Store Manager, and ensure top-notch customer service while maintaining brand standards and visual presentation.

The position requires 2–4 years in retail, 1 year supervisory experience, and availability including nights, weekends, and holidays. Strong communication and interpersonal skills are essential for success.