Retail Lead — Create Memorable Guest Experiences

Xanterra; Tusayan (AZ); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Free Grand Canyon National Park pass

Free Grand Canyon Railway Train rides

Hotel fitness center and pool access

Retail, lodging and travel discounts

Employee referral bonus

Job summary

The Grand Hotel at The Grand Canyon, managed by Xanterra Travel Collection, is hiring a Retail Lead Associate to support the store manager and provide exceptional guest service in the gift shop.

This full-time, year-round role pays $16.50 per hour with a typical 40-hour week, including weekends, evenings, and holidays. Join a team that values growth, community, and the guest experience near the Grand Canyon South Rim.

Qualifications

• Experience in retail environments and comfort with operating a POS/cash register.
• Ability to handle cash accurately and maintain sales records.

Responsibilities

• Assist Store Manager in operations and guest service in the gift shop.
• Lead clerks and train new sales staff as directed by store management.
• Open/close duties, deposits, and store security responsibilities.
• Ensure housekeeping, stocking, and display maintenance are performed.

Skills

Customer service

Cash handling

POS experience

Tools

POS system

Job description

The Grand Hotel at The Grand Canyon, managed by Xanterra Travel Collection, is hiring a Retail Lead Associate to support the store manager and provide exceptional guest service in the gift shop.

This full-time, year-round role pays $16.50 per hour with a typical 40-hour week, including weekends, evenings, and holidays. Join a team that values growth, community, and the guest experience near the Grand Canyon South Rim.