Retail Lead - Buchanan

Mint Cannabis Co.; Michigan; On-site; USD 20,000 - 29,000; Full time

Job summary

Mint Cannabis Co. is seeking a Retail Lead to act as an operational extension of the Store Manager in a fast-paced Michigan cannabis retail environment.

You will supervise 25+ team members on shift, coach the sales team, manage floor operations, and ensure accurate cash handling and POS processes while maintaining compliance with state regulations. The role emphasizes guest experience and inventory control.

Qualifications

• 1–2 years in cannabis industry.
• Leadership background, for large teams; cannabis leadership a plus.
• Experience in sales preferred.
• Must be 21+ years of age and pass a background check.

Responsibilities

• Lead a shift of 25+ team members, ensure guest experience and inventory duties.
• Coach on sales and engage staff to improve metrics.
• Oversee floor operations, including openings/closings and POS management.
• Ensure Michigan compliance during state inspections.
• Work to reduce aging and expiring products.

Skills

Cannabis industry experience

Leadership of large teams

Sales experience

Background check readiness

Job description

Retail Lead

Reports to: Store Manager

FLSA Status: Exempt

Department: Retail

Pay Range: $18.00 per hour + Tips (When on Drawer)

Position Summary

The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales floor flow, ensuring guests are being tended to promptly, team members are fulfilling their responsibilities, and providing operational support from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.

Responsibilities

• Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
• Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
• Inventory Control: Coaching team member to appropriately scan out products to help reduce shrinkage
• Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems, discount codes.
• Compliance: Understanding Michigan compliance requirements to confidently walk through state inspections, reducing deficiencies.
• Goals: The results you must reach.
  • Improving sales consistently month over month.
  • Team education on expected sales metrics.
  • Reducing aging and expiring products.

Supervisory Responsibilities

• Budtenders
• BOH Clerks

Qualifications

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus.
• Experience in sales preferred
• Must be 21+ years of age and pass a background check

Physical Requirements

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement

Mint Cannabis is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Want to learn more about the company? Check Our Website