Retail Lead - Coldwater

Mint Cannabis; Coldwater (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Mint Cannabis is seeking a Retail Lead to act as an operational extension of the Store Manager. You will supervise a 25+ member team on the floor, coach on upselling, manage inventory, and ensure smooth openings/closings and accurate cash handling.

You will drive guest experiences, monitor performance metrics, and uphold Michigan compliance during state inspections. This full-time role requires 21+ and a background check.

Qualifications

• 1–2 years in the cannabis industry or similar retail sector.
• Leadership experience with large teams preferred.
• Sales experience and focus on guest service.
• Must be 21+ and able to pass a background check.

Responsibilities

• Lead daily operations and manage shift team members on the sales floor.
• Coach associates on upselling and customer engagement to improve metrics.
• Oversee inventory, shrink reduction, and floor flow for the shift.
• Handle opening/closing, cash reconciliation, and POS procedures.
• Ensure Michigan compliance during inspections and maintain standards.

Skills

Cannabis industry experience

Team leadership

Sales experience

Age 21+ / background check

Job description

Retail Lead

Reports to: Store Manager

FLSA Status: Exempt

Department: Retail

Position Summary:

The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales floor flow, ensuring guests are being tended to promptly, team members are fulfilling their responsibilities, and providing operational support from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.

Responsibilities:

• Daily tasks: The exact work you do.
  • Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
  • Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
  • Inventory Control: Coaching team member to appropriately scan out products to help reduce shrinkage
  • Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems, discount codes.
  • Compliance: Understanding Michigan compliance requirements to confidently walk through state inspections, reducing deficiencies.
• Goals: The results you must reach.
  • Improving sales consistently month over month.
  • Team education on expected sales metrics
  • Reducing aging and expiring products

Qualifications:

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus
• Experience in sales preferred
• Must be 21+ years of age and pass a background check

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.
• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement:

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.