Retail Lead: Brand Ambassador & Team Leader

Adidas; Concord (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

Adidas seeks a Lead to drive customer experience and teamwork in a fast-paced retail environment in Concord, NC. The role emphasizes creators, confidence, and collaboration as core traits to elevate store performance and brand presence.

The successful candidate will be flexible for evenings and weekends, excel in customer engagement, and lead store discussions while maintaining high standards of attendance and professionalism.

Qualifications

• Availability must be flexible and include evenings and weekends.
• Proficient with personal computers, POS systems and MS Office.
• Strong interpersonal and communication skills, including leading discussions in diverse groups.
• Excellent spoken, reading, writing English.
• Reliable attendance and punctuality.
• Ability to work independently with discretion and under pressure.
• Inspires a positive team environment and high performance.
• Ability to build/maintain relationships and set high standards.

Responsibilities

• Lead discussions with diverse groups and collaborate with store teams.
• Guide store associates and create emotional connections with customers as a brand ambassador.
• Build and maintain strong working relationships within the team and with customers.

Skills

MS Office

POS systems

English proficiency

Interpersonal skills

Adaptability

Independence

Communication

Leadership

Tools

Brannock device

Job description

Adidas seeks a Lead to drive customer experience and teamwork in a fast-paced retail environment in Concord, NC. The role emphasizes creators, confidence, and collaboration as core traits to elevate store performance and brand presence.

The successful candidate will be flexible for evenings and weekends, excel in customer engagement, and lead store discussions while maintaining high standards of attendance and professionalism.