Retail Lead & Brand Ambassador

adidas AG; Michigan City (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Adidas is seeking a LEAD for retail operations who will shape the customer experience and drive sales. You will work with store teams, assist customers, and uphold adidas standards while demonstrating strong leadership, communication, and product knowledge.

Ideal candidates are flexible for evenings/weekends, with at least 12 months in retail and comfort with POS systems and MS Office. English proficiency and reliability are essential in this role at adidas stores.

Qualifications

• Availability must be flexible, including evenings and weekends.
• Must possess and demonstrate competencies relative to the position.
• Experience with POS systems and MS Office.
• Strong interpersonal and communication skills, able to lead discussions in diverse groups.
• Fluent in speaking, reading, and writing English.
• Minimum 12 months of retail experience.
• Advanced selling experience and product, retail, and industry understanding.

Responsibilities

• Assist store associates and guide customers to create a positive shopping experience.
• Lead discussions and collaborate with team members to meet store goals.
• Maintain attendance and punctuality, operate independently, and work under pressure.
• Support product knowledge and brand standards in line with adidas expectations.

Skills

Retail experience

Customer service

Leadership

Communication skills

POS systems

MS Office

English proficiency

Education

High school diploma or GED

Tools

Brannock device

Job description

Adidas is seeking a LEAD for retail operations who will shape the customer experience and drive sales. You will work with store teams, assist customers, and uphold adidas standards while demonstrating strong leadership, communication, and product knowledge.

Ideal candidates are flexible for evenings/weekends, with at least 12 months in retail and comfort with POS systems and MS Office. English proficiency and reliability are essential in this role at adidas stores.