Retail Lead Associate: Fast-Paced, Customer-Centric Leader

Goodwill-Industries-of-Northwest-Nc; Troutman (NC); On-site; USD 18,000 - 23,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina is seeking a Lead Associate to provide store leadership in the absence of the Store Manager, demonstrating friendly customer service and teamwork. This role requires integrity and the ability to work in a fast-paced environment.

Responsibilities include cash handling, daily records, pricing and stocking donations, and textile tagging. Evening and weekend availability is expected to support store hours.

Qualifications

• Lead or supervisory experience required.
• High School Diploma or equivalent preferred.
• Associates should be available to work most store hours, including evenings and weekends.

Responsibilities

• Closes store, reconciles cash with daily sales reports and secures facility for night.
• Prepares and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.
• Cash register/customer service.
• Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

Skills

Cash handling

Customer service

Education

High School Diploma or equivalent

Job description

Goodwill Industries of Northwest North Carolina is seeking a Lead Associate to provide store leadership in the absence of the Store Manager, demonstrating friendly customer service and teamwork. This role requires integrity and the ability to work in a fast-paced environment.

Responsibilities include cash handling, daily records, pricing and stocking donations, and textile tagging. Evening and weekend availability is expected to support store hours.