Retail Keyholder - Merrell

The Stride Rite Childrens Group, LLC (United States); Howell (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

The Stride Rite Childrens Group, LLC in Howell, Michigan is seeking a dedicated team member to support store operations and act as a replacement for the Store Manager. Responsibilities include managing store operations, maintaining customer service, and achieving sales goals in a fast-paced retail environment.

Ideal candidates will have retail sales experience, a flexible schedule, and a high school diploma.

Qualifications

• Demonstrated success in retail sales.
• Experience in a customer-facing role.
• Availability to work mornings, evenings, weekends, and holidays.

Responsibilities

• Support store management in all operations including cash handling.
• Maintain a clean and presentable store according to guidelines.
• Provide authentic customer service to enhance shopping experiences.
• Achieve sales goals and performance metrics.

Skills

Retail sales experience

Customer service skills

Supervisory skills

Flexibility and adaptability

Education

High school diploma or equivalent

Job description

Wolverine Worldwide, a global marketer of branded footwear and apparel, seeks a dedicated and reliable team member to support store operations and act as the replacement for the Store Manager when needed. This role demands strong customer service, product knowledge, and the ability to lead a small team in a fast-paced retail environment.

Key Responsibilities

• Support store management in all aspects of store operations, including opening, closing, cash handling, and stock control.
• Maintain a clean, well-presented store and execute visual merchandising guidelines.
• Serve as a role model by demonstrating a positive attitude and deep product knowledge.
• Provide authentic customer service to create memorable shopping experiences.
• Achieve sales goals and performance metrics to drive store success.
• Execute local marketing efforts as an ambassador for the store.
• Perform additional duties as assigned by store manager.
• Maintain compliance with company policies, health and safety regulations, and inventory management.
• Take ownership of stock management and visual merchandising to impact store KPIs.

Knowledge, Skills, and Abilities Required

• Demonstrated success in retail sales.
• Experience in a customer-facing role.
• Preferred supervisory experience, though not essential.
• Flexible and adaptable in a fast-paced environment.
• Available to work mornings, evenings, weekends and holidays.
• Passion for our brand portfolio.

Working Conditions

• Retail environment.
• U.S. candidates only.
• Compliance with company AAP/EEO goals and policies.
• High school diploma or equivalent required.

Equal Opportunity Statement

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are an equal‑opportunity employer, committed to providing equal opportunities for all employees, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.