Retail Keyholder - Merrell

The Stride Rite Childrens Group, LLC (United States); Birch Run Township (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Wolverine Worldwide is seeking a reliable, service-oriented individual to support the Store Manager in Birch Run Township, Michigan. You’ll assist with store operations, cash handling, stock control, and maintaining a clean store environment.

This role emphasizes customer service, achieving sales goals, and team leadership. Candidates should have retail experience and a flexible schedule.

Qualifications

• Demonstrated retail sales success.
• Experience working in a customer-facing role.
• Flexible and adaptable, comfortable in fast-paced environments.

Responsibilities

• Support the store management team in all aspects of running the store.
• Act as a role model for the team, demonstrating a positive attitude.
• Create amazing customer experiences through authentic service.

Skills

Retail sales success

Customer service experience

Supervisory experience

Adaptability

Flexible schedule

Passion for brands

Education

High School diploma or equivalent

Job description

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, we are dedicated to advancing our brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. We are looking for a reliable, service‑oriented individual who can support the Store Manager and act as the go‑to person in their absence.

Key Responsibilities

• Support the store management team in all aspects of running the store, including opening and closing the store, cash handling, stock control, merchandising, and maintaining a clean and well‑presented store at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Create amazing experiences for our customers through authentic customer service that leaves a lasting impression.
• Achieve sales goals and performance metrics, and drive the store’s success as an ambassador and by supporting local marketing efforts.
• Perform other duties as required or assigned by the manager.
• Maintain compliance with company policies, including health and safety regulations and inventory management.
• Take ownership of stock management and execute visual merchandising guidelines, contributing to and delivering on store KPIs.

Knowledge, Skills, and Abilities Required

• Demonstrated retail sales success.
• Experience working in a customer‑facing role.
• Supervisory experience is preferred but not essential.
• Flexible and adaptable, comfortable working in a fast‑paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.

Working Conditions

• Retail environment – U.S. candidates only.
• Perform duties consistent with the Company’s AAP/EEO goals and policies.
• High School diploma or equivalent.

EEO Statement

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.