Retail Keyholder - Merrell

WOLVERINE WORLDWIDE INC; Northern (KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Wolverine Worldwide, Inc. is a global marketer of branded footwear, apparel, and accessories seeking a reliable, customer-focused store associate to support daily operations, merchandising, and store standards.

The role involves opening/closing the store, cash handling, and ensuring excellent customer experiences. The position requires a passion for our brands, adaptability in a fast-paced environment, and the ability to work flexible hours including weekends and holidays.

Qualifications

• Proven retail sales success.
• Experience in customer-facing roles; supervisory experience preferred but not required.
• Able to work in a fast-paced environment.
• Willing to work mornings, evenings, weekends and holidays.

Responsibilities

• Support store management in opening/closing, cash handling and stock control.
• Model a positive attitude and product knowledge for the team.
• Deliver authentic customer service that creates lasting impressions.
• Help achieve sales goals and drive store KPIs through local marketing support.
• Perform duties as assigned by the manager and maintain health & safety compliance.
• Own stock management and execute merchandising guidelines.

Skills

Retail sales

Customer-facing role

Adaptable

Flexible schedule

Brand passion

Education

High School diploma or equivalent

Job description

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. Someone that will support the team to work in alignment with our values and act as the go‑to person in the absence of the Store Manager. You are a role model for the team and, cool, calm and collected under pressure. Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.

Key Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort.
• Performing other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Knowledge, Skills, and Abilities Required

• Demonstrated retail sales success
• Experience working in a customer‑facing role. Supervisory experience is preferred, but not essential
• Flexible and adaptable, you are comfortable working in a fast‑paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles

Working Conditions

• Retail environment

US Candidates Only

• Performing duties consistent with the Company’s AAP/EEO goals and policies
• High School diploma or equivalent

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.