Retail Keyholder: Lead Team, Elevate Customer Experience

FashionUnited; Michigan; On-site; USD 17,000 - 22,000; Full time

Job summary

Wolverine Worldwide, Inc. is seeking a dedicated retail associate in Michigan to support store operations and deliver outstanding customer service. You will assist with opening/closing, merchandising, and stock control while creating positive experiences for customers.

Ideal candidates have a track record in retail, are flexible to work mornings, evenings, weekends, and holidays, and feel confident in a fast-paced environment. A High School diploma or equivalent is required.

Qualifications

• Demonstrated retail sales success.
• Experience in a customer-facing role.
• Flexible and adaptable in a fast-paced environment.
• Willing to work mornings, evenings, weekends and holidays.

Responsibilities

• Assist with opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for customers through authentic service that leaves a lasting impression.
• Achieve sales goals and performance metrics & drive the store's success by supporting local marketing efforts.
• Maintain compliance with company policies including health and safety regulations and inventory management.

Skills

Retail sales

Customer service

Supervisory experience

Flexible schedule

Education

High School diploma or equivalent

Job description

Wolverine Worldwide, Inc. is seeking a dedicated retail associate in Michigan to support store operations and deliver outstanding customer service. You will assist with opening/closing, merchandising, and stock control while creating positive experiences for customers.

Ideal candidates have a track record in retail, are flexible to work mornings, evenings, weekends, and holidays, and feel confident in a fast-paced environment. A High School diploma or equivalent is required.