Retail Keyholder: Lead Store Ops & Customer Service

Merrell; Altoona (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Wolverine Worldwide, a global marketer of leading footwear and apparel brands, is seeking a store associate for our Altoona, IA location. You will assist with daily store operations, deliver exceptional customer service, and support sales goals while upholding brand standards.

You will be a reliable, friendly team member who is knowledgeable about products and able to work mornings, evenings, weekends, and holidays as needed. Join a diverse company that values teamwork and inclusion.

Qualifications

• Demonstrated retail sales success.
• Experience in a customer-facing role; supervisory experience is preferred but not required.
• Flexible and adaptable in a fast-paced environment.
• Willingness to work mornings, evenings, weekends and holidays.
• Passion for our brands and their lifestyle.

Responsibilities

• Support store management in opening/closing, cash-handling, stock control and merchandising.
• Act as a role model with positive attitude and product knowledge.
• Provide authentic customer service to create memorable experiences.
• Help achieve sales goals and local marketing efforts.
• Perform other duties as assigned by manager; maintain policy compliance.

Skills

Retail sales experience

Customer-facing experience

Supervisory experience

Flexible schedule

Brand passion

Education

High School diploma or equivalent

Job description

Wolverine Worldwide, a global marketer of leading footwear and apparel brands, is seeking a store associate for our Altoona, IA location. You will assist with daily store operations, deliver exceptional customer service, and support sales goals while upholding brand standards.

You will be a reliable, friendly team member who is knowledgeable about products and able to work mornings, evenings, weekends, and holidays as needed. Join a diverse company that values teamwork and inclusion.