Retail Keyholder: Lead Customer Service & Store Ops

Hush Puppies Retail, LLC (United States); Florida; On-site; USD 26,000 - 35,000; Full time

Job summary

Wolverine Worldwide is seeking a reliable, customer-focused associate to support the store team under the Store Manager. You will help with opening/closing, cash handling, stock control, merchandising, and keeping the store clean and inviting.

The role requires a high school diploma or equivalent, a flexible schedule including mornings, evenings, weekends and holidays, and a passion for our brands. You will be a go-to knowledge source on product standards and ensure exceptional experiences for

Qualifications

• Demonstrated retail sales success.
• Experience working in a customer-facing role.
• Supervisory experience is preferred, but not essential
• Flexible and adaptable, you are comfortable working in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles

Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort.
• Performing other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Skills

Retail sales

Customer service

Leadership

Schedule flexibility

Brand passion

Education

High School diploma

Job description

Wolverine Worldwide is seeking a reliable, customer-focused associate to support the store team under the Store Manager. You will help with opening/closing, cash handling, stock control, merchandising, and keeping the store clean and inviting.

The role requires a high school diploma or equivalent, a flexible schedule including mornings, evenings, weekends and holidays, and a passion for our brands. You will be a go-to knowledge source on product standards and ensure exceptional experiences for