Retail Keyholder: Lead Store Ops & Customer Service

WOLVERINE WORLDWIDE INC; Altoona (IA); Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

Wolverine Worldwide, Inc. is hiring for a retail team member in Altoona, IA, to support store operations, assist customers, and maintain merchandising standards. The role requires a high energy approach and a commitment to brand values.

You will contribute to achieving sales targets, ensuring excellent customer experiences, and collaborating with management on stock and marketing initiatives. A high school diploma is required, with flexibility to work mornings, evenings, weekends, and holidays.

Qualificações

• Demonstrated retail sales success.
• Experience in a customer-facing role; supervisory experience preferred.
• Able to work in a fast-paced environment; flexible & adaptable.
• Flexible schedule including mornings, evenings, weekends, and holidays.
• Passion for our brands and brand lifestyles.

Responsabilidades

• Support store management in opening/closing, cash-handling, stock control, merchandising, and maintaining a clean, well-presented store.
• Model a positive attitude and strong product knowledge for the team.
• Deliver authentic customer service to create memorable experiences.
• Help achieve sales goals and KPIs; assist with local marketing efforts.
• Perform other duties as assigned by the manager.
• Maintain compliance with policies including health and safety and inventory management.
• Own stock management and execute visual merchandising guidelines to support store KPIs.

Conhecimentos

Retail sales

Customer facing

Flexible schedule

Brand passion

Adaptable under pressure

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

Wolverine Worldwide, Inc. is hiring for a retail team member in Altoona, IA, to support store operations, assist customers, and maintain merchandising standards. The role requires a high energy approach and a commitment to brand values.

You will contribute to achieving sales targets, ensuring excellent customer experiences, and collaborating with management on stock and marketing initiatives. A high school diploma is required, with flexibility to work mornings, evenings, weekends, and holidays.