Retail Keyholder: Guest Experience & Store Operations

Merrell; Conway (NH); On-site; USD 30,000 - 40,000; Full time

Job summary

Merrell, located in Conway, New Hampshire, is seeking a reliable and service-oriented team member to support the Store Manager. Responsibilities include assisting in daily operations, achieving sales goals, and creating exceptional customer experiences. The ideal candidate will have retail sales success, experience in a customer-facing role, and a flexible schedule. A High School diploma or equivalent is required. Join a diverse and inclusive company committed to equal opportunities for all associates.

Qualifications

• Experience working in a customer-facing role.
• Supervisory experience is preferred, but not essential.
• Availability to work mornings, evenings, weekends, and holidays.

Responsibilities

• Support the store management team in all aspects of running the store.
• Act as a role model and demonstrate a positive attitude.
• Create amazing experiences for customers through authentic service.
• Achieve sales goals and performance metrics.
• Maintain compliance with company policies.

Skills

Retail sales success

Customer service experience

Flexibility and adaptability

Passion for brand lifestyles

Education

High School diploma or equivalent

Job description

Merrell, located in Conway, New Hampshire, is seeking a reliable and service-oriented team member to support the Store Manager. Responsibilities include assisting in daily operations, achieving sales goals, and creating exceptional customer experiences. The ideal candidate will have retail sales success, experience in a customer-facing role, and a flexible schedule. A High School diploma or equivalent is required. Join a diverse and inclusive company committed to equal opportunities for all associates.