Acting Store Manager & Customer Experience Lead

Merrell; Asheville (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

Merrell is seeking an individual to act as the acting manager in the absence of the Store Manager. This role involves supporting the management team in all operational aspects while delivering exceptional customer service. Key responsibilities include managing stock, ensuring store compliance, and achieving sales goals.

The ideal candidate should possess a strong background in retail sales and a high school diploma. A positive attitude and adaptability in a fast-paced retail environment are crucial for creating memorable customer experiences.

Qualifications

• Demonstrated retail sales success.
• Experience working in a customer-facing role.
• Supervisory experience preferred but not essential.
• Flexible and adaptable in a fast-paced environment.
• Passion for brand lifestyles.

Responsibilities

• Support store management in operational aspects.
• Act as a role model demonstrating commitment to knowledge.
• Create amazing customer experiences.
• Achieve sales goals and drive success.
• Maintain compliance with company policies.
• Take ownership of stock management.

Skills

Retail sales success

Customer service expertise

Adaptability

Positive attitude

Education

High school diploma or equivalent

Job description

Merrell is seeking an individual to act as the acting manager in the absence of the Store Manager. This role involves supporting the management team in all operational aspects while delivering exceptional customer service. Key responsibilities include managing stock, ensuring store compliance, and achieving sales goals.

The ideal candidate should possess a strong background in retail sales and a high school diploma. A positive attitude and adaptability in a fast-paced retail environment are crucial for creating memorable customer experiences.