Retail Keyholder & Customer Experience Supervisor

Goodwill Industries Of Dallas; Allen (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

Goodwill Dallas is seeking an experienced Keyholder to support daily store operations in Allen, TX. Under supervision, you will oversee POS sales, assist customers, handle cash, and ensure loss prevention while maintaining a secure, welcoming shopping environment.

The role requires at least two years in retail and supervisory exposure, high school diploma or GED, and basic computer skills. You will work daytime shifts in a full-time, on-site setting and participate in training and team

Qualifications

• Two years of retail experience preferred.
• G.E.D or high school diploma preferred.
• Basic computer skills required.
• Ability to read, write, speak and understand English.

Responsibilities

• Ensure 100% world-class customer service.
• Operate POS and manage cash transactions.
• Assist in donation flow and merchandising.
• Maintain a neat, safe store environment.
• Assist in inventory control and rotation.

Skills

Customer service

Basic computer skills

Leadership

Cash handling

Education

High School diploma

G.E.D.

Tools

MS Word

Excel

Outlook

POS system

Job description

Goodwill Dallas is seeking an experienced Keyholder to support daily store operations in Allen, TX. Under supervision, you will oversee POS sales, assist customers, handle cash, and ensure loss prevention while maintaining a secure, welcoming shopping environment.

The role requires at least two years in retail and supervisory exposure, high school diploma or GED, and basic computer skills. You will work daytime shifts in a full-time, on-site setting and participate in training and team