Retail Floor Supervisor: Customer Service & Loss Prevention

Goodwill Industries Of Dallas; Rockwall (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Goodwill Industries Of Dallas is seeking a Keyholder for our ROCKWALL, TX stores. This experienced, non-exempt leadership role supports world-class customer service, POS sales, facility security, and efficient daily operations.

Required are two years in retail, one year supervisory experience, high school diploma or equivalent, and basic computer skills. Responsibilities include inventory control, reports, deposits, and team coordination.

Qualifications

• Experience in a business setting preferred.
• G.E.D or high school diploma preferred.
• Basic computer skills and familiarity with MS Word/Excel/Outlook.
• Ability to read, write, speak and understand English.

Responsibilities

• Ensures 100% world-class customer service.
• Opens and closes shifts; manages cash drawers and deposits.
• Handles incoming donation flow and sales processing.
• Maintains loss prevention and risk management.
• Keeps facility neat, clean, organized and safe.
• Performs inventory control and rotation of items.
• Keeps knowledge of merchandise and pricing current.
• Completes reports, daily deposits and cash reconciliations.

Skills

Basic computer skills

English proficiency

Education

High School diploma or equivalent

2 years retail experience

1 year supervisory experience

Tools

MS Word

Excel

Outlook

POS system

Job description

Goodwill Industries Of Dallas is seeking a Keyholder for our ROCKWALL, TX stores. This experienced, non-exempt leadership role supports world-class customer service, POS sales, facility security, and efficient daily operations.

Required are two years in retail, one year supervisory experience, high school diploma or equivalent, and basic computer skills. Responsibilities include inventory control, reports, deposits, and team coordination.