Key Holder

Poughkeepsiegalleriamall; City of Poughkeepsie (NY); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

30% Employee Discount

Training and Development

401k with company match

Discounts on cell phone, travel, theme parks, etc.

Job summary

IT’SUGAR, located in Poughkeepsie, NY, is looking for a Retail Keyholder to provide a fun customer experience and manage store operations. The ideal candidate will assist customers, handle merchandise, and maintain store standards. Must be at least 18 years old with a preference for experience in retail. Other perks include a 30% employee discount and 401k with company match. If you love a vibrant and energetic work environment, apply today!

Qualifications

• Must be 18 years of age or older.
• 6 months in a similar retail role preferred.
• Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs. with assistance.

Responsibilities

• Assist customers with requests and inquiries.
• Maintain store visual standards.
• Handle cash register operations and customer transactions.

Skills

Customer service

Sales floor merchandising

Cash register operation

Team collaboration

Education

High School diploma or equivalent

Job description

IT’SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. As a Retail Keyholder, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Keyholder will be in charge of delivering exceptional customer service while being responsible for store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store.

There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.

What you’ll do? IT’S Exciting!

Laugh out loud, dance to the music, and provide a humorous escape to our customers while you

• Assist customers with requests and inquiries.
• Follow our customer engagement model, SUGARTAINMENT.
• Ensure sales floor is clean and organized while maintaining store visual standards.
• Operate POS/ register to properly cash out all customers.
• Follow through on customer’s requests for specific items and suggest additional products.
• Use selling skills through explaining benefits, features, prices, quality, value, and other product information.

Support Store Operations

• Maintains store cash handling records.
• Responsible for opening and closing procedures as needed.
• Merchandises displays to visual guidelines.
• Assist in set‑up for special events and promotions.
• Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with Store Manager.
• Operational Responsibilities include, but are not limited to, salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.

Embody our Core Values:

• Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
• Display enthusiasm and cheerfulness while working collaboratively in a team environment.

Requirements

What you need to join the fun:

• Must be 18 years of age or older.
• Education: High School diploma or equivalent preferred.
• Years of Experience: 6 months in a similar retail role preferred
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs. with assistance.
• Must be able to work alone or with the minimum amount of supervision.

What’s in it for you? IT’S Even Sweeter

• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment.