Retail Key Holder: Lead Sales & Service

boottbarnext; Tennessee; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Merchandise discount

Paid time off

Medical/Dental/Vision/Life

401(k) plan

Flexible schedules

Growth opportunities

Job summary

Boot Barn is seeking a Key Holder to engage customers, lead store partners and help exceed sales goals while maintaining service, product knowledge, visual merchandising and POS proficiency.

Join our team to help open opportunities for growth, partner with leadership, and contribute to a collaborative culture as we expand across the country.

This role requires flexibility with shifts, weekend availability and a commitment to Boot Barn values.

Qualifications

• 1–2 years of retail sales experience.
• Demonstrates leadership, communication, time management and organization skills.
• Availability to work nights, weekends and holidays.

Responsibilities

• Foster a service and selling culture; exceed expectations to build long-standing customer relationships.
• Become an expert in product categories and communicate features and benefits to customers.
• Maintain and achieve measurable goals (UPT, ADT, add-ons, customer data capture).
• Be informed about current promotions and advertisements.
• Maintain merchandising standards and assist with floor moves, displays, sales setup, and housekeeping.

Skills

Retail experience

Leadership

Customer service

Time management

Team collaboration

Job description

Boot Barn is seeking a Key Holder to engage customers, lead store partners and help exceed sales goals while maintaining service, product knowledge, visual merchandising and POS proficiency.

Join our team to help open opportunities for growth, partner with leadership, and contribute to a collaborative culture as we expand across the country.

This role requires flexibility with shifts, weekend availability and a commitment to Boot Barn values.