Retail Key Holder — Lead, Grow, and Earn Sweet Discounts

Psycho Bunny; Boca Raton (FL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Sweet discount

Growth opportunities

Collaborative team environment

Job summary

Psycho Bunny is looking for a Key Holder to support sales culture and drive performance in a vibrant on-site retail environment at The Town Center in Boca Raton. You will report to the Store Manager and contribute to sales, KPIs, and profitability through planning and expense control.

Typical duties include developing a loyal customer base, training team members, maintaining product knowledge, payroll control, and safeguarding stock and visual standards.

Qualifications

• 1-year minimum retail management experience.
• Flexible schedule including nights, weekends, and holidays.
• Strong communication skills and customer-focused selling culture.

Responsibilities

• Build a loyal customer base through engagement, conversion, and collecting contact information.
• Assist with recruitment, training, and succession of team members.
• Maintain product knowledge and train store teams to communicate it to customers.
• Manage payroll control and create service-driven scheduling for profitability and service levels.
• Analyze customer profiles and buying trends to influence business decisions.
• Monitor Loss Prevention and manage inventory and shrink goals.

Skills

Retail management

Communication skills

Job description

Psycho Bunny is looking for a Key Holder to support sales culture and drive performance in a vibrant on-site retail environment at The Town Center in Boca Raton. You will report to the Store Manager and contribute to sales, KPIs, and profitability through planning and expense control.

Typical duties include developing a loyal customer base, training team members, maintaining product knowledge, payroll control, and safeguarding stock and visual standards.