Retail Key Holder & Guest-Experience Coach (Bonuses)

DXL Group; St. Louis (MO); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Quarterly bonuses

Résumé du poste

DXL Group in St. Louis, MO is seeking a Retail Sales Associate, Key Holder who builds lasting relationships with guests through exceptional service and product knowledge.

You will guide and coach team members, drive sales, and ensure store operations run smoothly in a fast-paced environment.

This role emphasizes customer focus, teamwork, and a commitment to delivering an unmatched shopping experience.

Qualifications

• High school diploma or equivalent; college/university degree helpful not required.
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsabilités

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Connaissances

Customer service

Coaching

Product knowledge

Upselling

Formation

High school diploma or equivalent

Description du poste

DXL Group in St. Louis, MO is seeking a Retail Sales Associate, Key Holder who builds lasting relationships with guests through exceptional service and product knowledge.

You will guide and coach team members, drive sales, and ensure store operations run smoothly in a fast-paced environment.

This role emphasizes customer focus, teamwork, and a commitment to delivering an unmatched shopping experience.