Retail Key Holder & Floor Leader — Growth & Perks

Rhone; Bellevue (WA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Generous clothing discount

Quarterly clothing allowance

401(k) plan with Company matching

Bonus Incentive Program

Job summary

Rhone Apparel, Inc is seeking a Retail Key Holder to lead the floor and act as the Rhone ambassador, ensuring a positive and comfortable customer experience. You will open/close the store and oversee team members while upholding Rhone’s values on grit, responsibility, excellence, authenticity, and teamwork.

The role emphasizes strong customer service, leadership on the floor, and collaboration with store management to maintain presentation, stock, and in-store experiences in Bellevue, WA.

Qualifications

• Strong interpersonal communication and customer service skills.
• Organizational, time management and multitasking abilities.
• A positive attitude and upbeat personality.
• Ability to learn procedures and use technology.
• Ability to work in a tight-knit team.

Responsibilities

• Lead on the floor and serve as point of contact for customer service and operations.
• Mentor team members by example of customer experience and product knowledge.
• Provide in-the-moment feedback and recognition to sales associates.
• Foster a productive employee culture.
• Gather feedback from customers and staff for store management.
• Deliver results with an omni-channel mindset.
• Build relationships with customers, teammates and partners.
• Educate customers on Rhone features and benefits.
• Assess customer needs and provide product recommendations.
• Maintain sales floor presentation and signage according to standards.
• Coordinate shipping/receiving with management.
• Keep stockroom neat and organized.
• Take initiative and share ideas.
• Demonstrate inclusive behavior.

Skills

Interpersonal communication

Customer service

Organizational skills

Time management

Multitasking

Positive attitude

Teamwork

Job description

Rhone Apparel, Inc is seeking a Retail Key Holder to lead the floor and act as the Rhone ambassador, ensuring a positive and comfortable customer experience. You will open/close the store and oversee team members while upholding Rhone’s values on grit, responsibility, excellence, authenticity, and teamwork.

The role emphasizes strong customer service, leadership on the floor, and collaboration with store management to maintain presentation, stock, and in-store experiences in Bellevue, WA.