Retail Key Holder: Elevate Guest Service & Sales

Event Network, Inc.; San Diego (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

Event Network, Inc. in San Diego, CA is seeking a Key Holder to support daily store operations alongside the management team, delivering memorable guest experiences in a fun, dynamic environment.

The Key Holder influences sales through suggestive selling, ensures compliance with company standards, processes transactions accurately, restocks merchandise, and assists with opening/closing procedures. This role requires flexibility, including weekends.

Qualifications

• Experience as a keyholder or supervisor in a retail environment.
• Merchandising experience organizing and presenting products that are visually appealing.
• Friendly, outgoing personality with a service mindset.
• Must be 21 for Liquor sales.
• Flexible availability, including weekends, holidays, morning and evening shifts.

Responsibilities

• Greet guests and provide quality guest service.
• Suggestively sell to increase sales and engage guests.
• Be knowledgeable about products, promotions, KPIs and new items.
• Maintain store presentation, cleanliness, and stock rotation.
• Process transactions accurately in the cash register system.
• Assist with opening/closing procedures and store paperwork.
• Recognize security risks and protect store assets.
• Follow applicable laws and company policies.
• Work as a team to achieve store goals and create a positive environment.

Skills

Retail experience

Customer service

Sales skills

Merchandising

Job description

Event Network, Inc. in San Diego, CA is seeking a Key Holder to support daily store operations alongside the management team, delivering memorable guest experiences in a fun, dynamic environment.

The Key Holder influences sales through suggestive selling, ensures compliance with company standards, processes transactions accurately, restocks merchandise, and assists with opening/closing procedures. This role requires flexibility, including weekends.