Key Holder: Retail Sales & Guest Experience Lead

Dxl-Big-; Euless (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

DXL Group in Texas seeks a Retail Sales Associate, Key Holder to deliver exceptional guest experiences and lead by example in a fast-paced environment.

You will be the product knowledge expert, coaching teammates, and ensuring high standards of service while supporting store operations and driving sales.

Requirements include a high school diploma or equivalent, strong customer service skills, the ability to lift up to 10 lbs and move up to 50 lbs, and a commitment to inclusive, respectful service.

Qualifications

• Demonstrates superior customer service techniques and experience with problem resolution.
• Ability to learn and communicate product knowledge across a broad range of apparel.
• Willingness to coach teammates on selling skills and guest interactions.

Responsibilities

• Welcome guests, assess needs, and learn preferences and lifestyle.
• Sell and market a broad range of apparel, including private labels and name brands.
• Provide ongoing coaching to the sales team and uphold store procedures.

Skills

Customer service

Communication

Problem-solving

Guest service

Education

High school diploma or equivalent

Job description

DXL Group in Texas seeks a Retail Sales Associate, Key Holder to deliver exceptional guest experiences and lead by example in a fast-paced environment.

You will be the product knowledge expert, coaching teammates, and ensuring high standards of service while supporting store operations and driving sales.

Requirements include a high school diploma or equivalent, strong customer service skills, the ability to lift up to 10 lbs and move up to 50 lbs, and a commitment to inclusive, respectful service.