Retail Key Holder & Customer Experience Leader

Everything But Water, LLC; Marco Island (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Additional benefits

Job summary

Everything But Water in Marco Island is seeking a Key Holder to support the Store Manager in delivering a customer-centric shopping experience and maintain brand standards in daily operations.

You will supervise Sales Associates as needed, ensure adequate coverage, and model the company's selling approach for strong results; must have 2–4 years retail experience, 1 year supervisory, and availability nights, weekends and holidays; 18+; fluent English.

Qualifications

• 2-4 years of experience in retail sales
• 1 year of supervisory experience
• Availability must include nights, weekends, and holidays
• Must be 18 years of age or older
• Must be fluent in English (speak, read, write)

Responsibilities

• Work closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Skills

Customer engagement

Interpersonal communication

Supervisory experience

Job description

Everything But Water in Marco Island is seeking a Key Holder to support the Store Manager in delivering a customer-centric shopping experience and maintain brand standards in daily operations.

You will supervise Sales Associates as needed, ensure adequate coverage, and model the company's selling approach for strong results; must have 2–4 years retail experience, 1 year supervisory, and availability nights, weekends and holidays; 18+; fluent English.