Retail Sales Lead — Customer Experience

Everything But Water, LLC; Boca Raton (FL); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Additional benefits

Job summary

Everything But Water Boca Raton is seeking a confident Key Holder to support the Store Manager and Assistant Store Manager, ensuring excellent customer service and sales performance.

You will help maintain store presentation, cover shifts, and mentor Sales Associates while aligning with brand standards. Candidates should have 2–4 years in retail, supervisory experience, and availability nights, weekends and holidays.

Qualifications

• 2–4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.

Responsibilities

• Work closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates.
• Consistently deliver exceptional customer service by demonstrating the company’s selling model in a confident and knowledgeable manner.
• Maintain brand standards around cleanliness, organization, and visual presentation standards.
• Demonstrate an understanding of sales goals and align behaviors accordingly.

Skills

Customer service

Supervisory experience

English fluency

Retail sales

Job description

Everything But Water Boca Raton is seeking a confident Key Holder to support the Store Manager and Assistant Store Manager, ensuring excellent customer service and sales performance.

You will help maintain store presentation, cover shifts, and mentor Sales Associates while aligning with brand standards. Candidates should have 2–4 years in retail, supervisory experience, and availability nights, weekends and holidays.