Key Holder & Customer-First Sales Pro – Bonuses

Dxl-Big-

Skokie (IL)

On-site

USD 22,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Quarterly bonuses

401(k) Plan

Medical/Dental/Vision Plans

Life Insurance

Disability Plans

Paid Holidays

Sick/Personal Days

Vacation Time

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder to build lasting guest relationships by delivering an experience unmatched by other retailers. This role focuses on delivering superb customer service, coaching teammates and driving store performance.

Responsibilities include welcoming guests, becoming a product knowledge expert across apparel, and providing on-going coaching to the sales team. Benefits include a base hourly wage, commission potential, quarterly bonuses, and a

Qualifications

High school diploma or equivalent (college/university degree helpful not required).
Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle.
Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.