Retail Key Carrier & Coordinator — Flexible Schedule

The TJX Companies, Inc.; Tallahassee (FL); In loco; USD 23.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) Plan

Paid holidays

Descrizione del lavoro

The TJX Companies, Inc. is seeking a Key Carrier at our Tallahassee location. This elevated coordinator role requires open availability, including nights and weekends, with leadership duties and a focus on customer service excellence.

The position emphasizes coaching Associates, maintaining store operations, and ensuring adherence to policies while delivering a positive shopping experience.

Competenze

• 1 year retail experience required; 6 months leadership experience.
• Able to respond to changes in direction or unexpected situations.
• Superior communication and organizational skills with attention to detail.

Mansioni

• Creates a positive internal and external customer experience.
• Promotes honesty and integrity; maintains confidentiality.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed.
• Addresses immediate customer service issues and provides coaching to associates.
• Exercises discretion regarding customer service policies to satisfy customers.
• Maintains accurate associate coverage in service areas for a positive customer experience.
• Ensures associates adhere to all operational procedures.
• Ensures opening/closing procedures are executed according to company guidelines.
• Communicates accurately with management and associates when setting priorities; provides progress updates.
• Provides and accepts recognition and constructive feedback.
• Provides feedback, recognition and coaching to associates.
• Partners with management on associate training needs to increase effectiveness.
• Ensures adherence to labor laws, policies, and procedures.
• Promotes credit and loyalty programs; supports shrink reduction goals.
• Promotes safety awareness and maintains a safe environment.
• Other duties as assigned.

Conoscenze

Customer service

Leadership

Flexibility

Team player

Communication

Descrizione del lavoro

The TJX Companies, Inc. is seeking a Key Carrier at our Tallahassee location. This elevated coordinator role requires open availability, including nights and weekends, with leadership duties and a focus on customer service excellence.

The position emphasizes coaching Associates, maintaining store operations, and ensuring adherence to policies while delivering a positive shopping experience.