Retail IT Systems Lead (POS, Analytics & Ops)

Omni Hotels & Resorts; Dallas (TX); On-site; USD 95,000 - 130,000; Full time

Job summary

Omni Hotels & Resorts seeks a Retail Software System Administrator to manage and optimize the property-level retail IT systems, including POS interfaces and analytics. You will liaison between property operations, corporate buying, and IT to ensure inventory accuracy, reporting, and user experience across the portfolio.

The role requires strong knowledge of retail software, databases, networking, scripting, and excellent communication. Based in Dallas, TX at the Corporate Office.

Qualifications

• Bachelor’s degree in computer science or 3 years IT experience preferred.
• Experience with retail management software and POS systems; Yellow Dog bonus.
• DB/servers/networks familiarity (MS SQL, LAN/WAN).
• OS knowledge (Windows Server) and scripting skills (Python/PowerShell) are a bonus.

Responsibilities

• Serve as the primary administrator for the retail system interfaces, inventory and analytics.
• Manage user access, permissions, training materials, and system documentation.
• Coordinate upgrades, testing, enhancements, and vendor integrations.
• Provide property user support and SOPs; drive process improvements.
• Collaborate with Corp IT to monitor health and performance; diagnose issues.
• Lead system implementations and multi-property rollout projects.

Skills

Retail software systems

Yellow Dog experience

MS SQL

LAN/WAN networks

Windows Server

Python

PowerShell

Microsoft Excel (Advanced)

Power BI

BI Tools

Education

Bachelor’s degree in computer science OR minimum of 3 years of relevant IT experience preferred

Tools

Oracle

Micros POS

Resortsuite

SpaSoft

Agilysys

Job description

Omni Hotels & Resorts seeks a Retail Software System Administrator to manage and optimize the property-level retail IT systems, including POS interfaces and analytics. You will liaison between property operations, corporate buying, and IT to ensure inventory accuracy, reporting, and user experience across the portfolio.

The role requires strong knowledge of retail software, databases, networking, scripting, and excellent communication. Based in Dallas, TX at the Corporate Office.