Retail IT Deployment Analyst — Flexible Hours & PTO

Staples; Framingham (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Flexible work arrangements

401(k) plan with company match

Store discount

Job summary

Staples in Framingham, MA is seeking a Technical Analyst I to coordinate deployment of retail technology across locations. The role emphasizes planning, analysis, and collaboration with store operations, vendors, and field technicians to ensure successful implementations.

The ideal candidate is organized, analytical, and motivated to work with diverse teams to solve problems and drive results in a fast-paced retail environment.

Qualifications

• Bachelor's degree in Information Technology, Business, Computer Science, or a related field or equivalent work experience.
• 0-2 years of experience in IT support, technology operations, project coordination, retail technology, or a related field.
• Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.
• Experience maintaining documentation, records, reports, or asset inventories.
• Demonstrated ability to analyze information, identify issues, and recommend solutions.
• Strong communication skills and ability to work effectively across cross-functional teams.
• Ability to manage competing priorities in a deadline-driven environment.
• Availability to support occasional after-hours technology deployments or implementation activities.

Responsibilities

• Coordinate retail technology initiatives including store openings, relocations, remodels, closures, refreshes, and special projects.
• Support deployment planning and implementation activities for retail technology solutions.
• Analyze project requirements, schedules, dependencies, and operational constraints to help ensure successful project execution.
• Partner with internal teams, vendors, and service providers to coordinate technology deployments and operational support activities.
• Investigate operational and technology-related issues, identify root causes, and recommend solutions.
• Support technology lifecycle management activities, compliance initiatives, and security remediation efforts.
• Maintain deployment documentation, asset management records, implementation plans, and operational reporting.
• Monitor project activities, assess risks, and elevate issues when needed to support business continuity and successful implementations.
• Identify opportunities for process improvements that enhance operational efficiency and deployment effectiveness.

Skills

Analytical skills

Problem-solving

Critical thinking

Organizational skills

Communication skills

Team collaboration

Adaptability

Education

Bachelor's degree in IT/Business/CS

Tools

Excel

Word

PowerPoint

Outlook

Job description

Staples in Framingham, MA is seeking a Technical Analyst I to coordinate deployment of retail technology across locations. The role emphasizes planning, analysis, and collaboration with store operations, vendors, and field technicians to ensure successful implementations.

The ideal candidate is organized, analytical, and motivated to work with diverse teams to solve problems and drive results in a fast-paced retail environment.