Retail Inside Sales Pro — Quotes, Orders & Service

SAN-Lorenzo-Lumber-; Santa Cruz (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

SAN-Lorenzo-Lumber- seeks a Retail Sales & Customer Service associate to assist walk-in customers, answer inquiries, and help with product selection and pricing. You will provide quotes for small project materials and coordinate delivery. The role requires lifting up to 80 pounds, strong communication, and basic sales techniques.

Typical duties include order entry, scheduling deliveries, and contributing to workshop events while upholding safety and housekeeping standards in a retail environment.

Qualifications

• High school diploma or GED; six months of sales-related experience preferred.
• Strong customer service and communication skills.
• Familiarity with basic sales techniques and product knowledge.

Responsibilities

• Assist customers with product selection, pricing, and availability.
• Provide material estimates and quotes for small packages (stairs, decks, fences, sheds).
• Enter orders and coordinate delivery scheduling.
• Maintain store housekeeping, signage, stocking, and inventory control.
• Handle simple customer inquiries and resolve basic complaints.

Skills

Customer service

Sales techniques

Communication skills

Detail orientation

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office Suite

ERP software

Forklift operation

Job description

SAN-Lorenzo-Lumber- seeks a Retail Sales & Customer Service associate to assist walk-in customers, answer inquiries, and help with product selection and pricing. You will provide quotes for small project materials and coordinate delivery. The role requires lifting up to 80 pounds, strong communication, and basic sales techniques.

Typical duties include order entry, scheduling deliveries, and contributing to workshop events while upholding safety and housekeeping standards in a retail environment.