Retail Host

Merlin Entertainments; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fantastic Health Coverage (medical, Rx

Generous Paid Time Off

Merlin Magic Pass

Recognition and Rewards

401(k) Savings Plan

Tuition Assistance

Growth and Development

Job summary

Merlin Entertainments’ LEGOLAND Discovery Center Columbus is seeking a friendly Retail Host to create welcoming, high-energy guest experiences. You’ll engage with guests, guide them through activities, and help manage lines in a fast-paced setting.

The role emphasizes a positive attitude, effective communication, and teamwork to ensure unforgettable visits for families and LEGO fans. This position supports opening/closing routines and contributes to a clean, organized retail space with appealing

Qualifications

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus.
• Fun, dynamic, and friendly personality that lights up the room.
• Self-motivated and ready to shine— solo or with the team.

Responsibilities

• Bring the FUN! Create a welcoming, high-energy experience for every guest.
• Start conversations, engage with guests, and turn great visits into unforgettable memories.
• Help manage guest flow and lines to keep experiences safe, smooth, and stress-free.
• Keep retail and public areas clean, organized, stocked, and ready to impress.
• Share your enthusiasm and help guests discover the perfect LEGO products and souvenirs.
• Follow opening and closing procedures to help keep everything running like magic.

Skills

Customer service

Communication skills

Flexibility

Team player

Job description

Retail Host LEGOLAND Discovery Center Columbus Ready to Build Smiles & Create Awesome Memories. Love making people smile? Thrive in a fun, fast-paced environment? Want a job where every day feels like an adventure? Join Team LEGO and help create unforgettable experiences for kids, families, and LEGO fans from around the world! We're looking for energetic, outgoing, and guest-focused superstars to join our Retail Team.

What You'll Do

• Bring the FUN! Create a welcoming, high-energy experience for every guest.
• Start conversations, engage with guests, and turn great visits into unforgettable memories.
• Help manage guest flow and lines to keep experiences safe, smooth, and stress-free.
• Keep retail and public areas clean, organized, stocked, and ready to impress.
• Share your enthusiasm and help guests discover the perfect LEGO products and souvenirs.
• Follow opening and closing procedures to help keep everything running like magic.

About You

• 6-12 months of experience in attractions, entertainment, or customer service is a magical bonus !
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine- solo or with the team.
• Super flexible- able to work days, nights, weekends, holidays, and special events!

Benefits

• Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
• Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
• Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
• 401(k) Savings Plan: Build your future with our company-matched retirement program.
• Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
• Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Workplace- Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career. Then make it real. Join the LEGO® team today.

Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Pay Range

USD $14.25/Hr.