Guest Experience Host - Admissions

Merlin; Harmonville (PA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health coverage

401(k) Savings Plan

Merlin Magic Pass

Paid time off

Tuition assistance

Job summary

LEGOLAND Discovery Center Philadelphia is looking for a Guest Experience Host - Admissions to greet families with energy and LEGO magic. You’ll be the face of the fun, guiding guests from entry to the attractions and helping ensure a smooth, memorable visit.

You’ll help manage queues, keep public areas clean, and support opening and closing procedures. A friendly, energetic personality, strong communication, and 6–12 months in customer service are a magical bonus. Weekday availability preferred.

Qualifications

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus!
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine—solo or with the team.
• Weekday availability (9am - 5pm) preferred!

Responsibilities

• Be the Face of the Fun—Welcome guests with energy, enthusiasm, and a big smile while bringing Merlin's values to life in every interaction.
• Create Awesome Memories—Turn ordinary moments into extraordinary experiences by engaging with guests and spreading LEGO magic throughout the attraction.
• Keep the Adventure Flowing—Help manage attractions and queues so guests can spend less time waiting and more time having fun.
• Make It Shine—Keep our attraction looking amazing by ensuring public areas are clean, organized, stocked, and guest-ready.
• Power the Magic Behind the Scenes—Support opening and closing procedures and help keep daily operations running smoothly.

Skills

Guest services

Communication skills

Team player

Positive attitude

Weekday availability

Job description

What you'll bring to the team

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

Guest Experience Host - Admissions

LEGOLAND Discovery Center Philadelphia

Do you love making people smile? Want a job where fun is part of your daily routine? Ready to bring the magic of LEGO to life for families every day?

Join Team LEGO and help create unforgettable adventures for guests from the moment they walk through our doors!

What You'll Be Doing

• Be the Face of the FunWelcome guests with energy, enthusiasm, and a big smile while bringing Merlin's values to life in every interaction.
• Create Awesome MemoriesTurn ordinary moments into extraordinary experiences by engaging with guests and spreading LEGO magic throughout the attraction.
• Keep the Adventure FlowingHelp manage attractions and queues so guests can spend less time waiting and more time having fun.
• Make It ShineKeep our attraction looking amazing by ensuring public areas are clean, organized, stocked, and guest-ready.
• Power the Magic Behind the ScenesSupport opening and closing procedures and help keep daily operations running smoothly.

Why You'll Love It Here

Fun, fast-paced environment Opportunity to create lasting memories for families Opportunity to work with an awesome team Discounts and Merlin attractions perks Every day is different!

If you're energetic, guest-focused, and ready to build smiles one brick at a time, we'd love to meet you!

Qualifications & Experience

About You

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus!
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine—solo or with the team.
• Weekday availability (9am - 5pm) preferred!

Benefits

• Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
• Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
• Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
• 401(k) Savings Plan: Build your future with our company-matched retirement program.
• Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
• Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Pay Range

USD $14.00/Hr.