Guest Experience Host

Merlin Entertainments; Schaumburg (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Merlin Magic Pass

Recognition and rewards

401(k) savings plan

Tuition assistance

Growth and development

Job summary

LEGOLAND Discovery Center Chicago is seeking a Guest Experience Host to welcome guests with energy and a big smile, bringing Merlin’s values to life in every interaction. You’ll help manage attractions and queues, keep public areas clean, and support opening/closing operations.

Join a fun, fast-paced team and contribute to unforgettable family experiences at LEGOLAND, with perks like Merlin attractions and health benefits.

Qualifications

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus !
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine—solo or with the team.
• Super flexible—able to work days, nights, weekends, holidays, and special events!

Responsibilities

• Be the Face of the Fun: Welcome guests with energy, enthusiasm, and a big smile while bringing Merlin’s values to life in every interaction.
• Create Awesome Memories: Turn ordinary moments into extraordinary experiences by engaging with guests and spreading LEGO magic throughout the attraction.
• Keep the Adventure Flowing: Help manage attractions and queues so guests can spend less time waiting and more time having fun.
• Make It Shine: Keep our attraction looking amazing by ensuring public areas are clean, organized, stocked, and guest-ready.
• Power the Magic Behind the Scenes: Support opening and closing procedures and help keep daily operations running smoothly.

Skills

Customer service

Communication

Listening

People skills

Job description

Guest Experience Host LEGOLAND Discovery Center Chicago Do you love making people smile? Want a job where fun is part of your daily routine? Ready to bring the magic of LEGO to life for families every day? Join Team LEGO and help create unforgettable adventures for guests from the moment they walk through our doors!

What You’ll Be Doing

Be the Face of the Fun

Welcome guests with energy, enthusiasm, and a big smile while bringing Merlin’s values to life in every interaction.

Create Awesome Memories

Turn ordinary moments into extraordinary experiences by engaging with guests and spreading LEGO magic throughout the attraction.

Keep the Adventure Flowing

Help manage attractions and queues so guests can spend less time waiting and more time having fun.

Make It Shine

Keep our attraction looking amazing by ensuring public areas are clean, organized, stocked, and guest‑ready.

Power the Magic Behind the Scenes

Support opening and closing procedures and help keep daily operations running smoothly.

Why You’ll Love It Here

• Fun, fast-paced environment
• Opportunity to create lasting memories for families
• Work with an awesome team
• Discounts and Merlin attractions perks
• Every day is different!

Qualifications & Experience

About You

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus !
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self‑motivated and ready to shine—solo or with the team.
• Super flexible—able to work days, nights, weekends, holidays, and special events!

Benefits

The Perks of the Magic

• Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
• Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world‑famous attractions.
• Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
• 401(k) Savings Plan: Build your future with our company‑matched retirement program.
• Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
• Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Workplace- Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career. Then make it real. Join the LEGO® team today.

Pay Range

USD $15.91/Hr.