Retail Guest Experience Specialist

Dollar Tree Stores INC; Galesburg (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree Stores INC in Galesburg, IL is seeking a Customer Service Associate to help shoppers with questions and recommendations. You will process transactions at the register and help keep the store stocked and organized.

The role emphasizes safety, professionalism, and friendly interactions with customers and teammates. Candidates should be able to lift 30–50 lbs and follow procedures to maintain a clean, welcoming store environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.

Skills

Customer service

Communication

Retail experience

Problem solving

Organizational skills

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Galesburg, IL is seeking a Customer Service Associate to help shoppers with questions and recommendations. You will process transactions at the register and help keep the store stocked and organized.

The role emphasizes safety, professionalism, and friendly interactions with customers and teammates. Candidates should be able to lift 30–50 lbs and follow procedures to maintain a clean, welcoming store environment.