Retail Guest Experience Specialist

Lululemon Athletica Inc.; Mission Viejo (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Health & dental benefits

Paid time off

Retirement plan matching

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is seeking an Educator to deliver world-class guest experiences in our Mission Viejo store. You will engage guests, share top-quality product education, and speak authentically about our community and culture.

You will move on the floor to assist guests, handle transactions, and support omnichannel programs while collaborating with the team to create a welcoming, inclusive environment. This role requires a flexible schedule including evenings and weekends and a commitment to our values

Qualifications

• World-class guest experience and customer service focus.
• Ability to educate guests on product benefits and usage.

Responsibilities

• Engage guests to ensure a great guest experience.
• Provide product education and articulate its value.
• Support end-to-end guest transactions and omnichannel programs.
• Move on the floor to assist guests and store needs.
• Gather guest feedback and collaborate with leadership to resolve issues.
• Collaborate with teammates to ensure optimal guest experience.

Skills

Guest experience

Product education

Team collaboration

Customer service

Inclusion & diversity

Education

High school diploma

Tools

POS system

Job description

lululemon is seeking an Educator to deliver world-class guest experiences in our Mission Viejo store. You will engage guests, share top-quality product education, and speak authentically about our community and culture.

You will move on the floor to assist guests, handle transactions, and support omnichannel programs while collaborating with the team to create a welcoming, inclusive environment. This role requires a flexible schedule including evenings and weekends and a commitment to our values