Guest Experience Specialist

Lululemon Athletica Inc.; Palm Desert (CA); Presencial; USD 26.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Extended health and dental benefits

Paid time off

Employee discount

Fitness & yoga classes

Retirement plan matching

Descripción de la vacante

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest experiences in our retail stores in California. You will educate guests on product benefits, engage with the community, and support seamless in-store and omnichannel transactions.

The role emphasizes inclusivity, teamwork, and personal accountability while maintaining a premium store environment. Flexible scheduling and a customer-first mindset are essential.

Formación

• Guest-facing role with focus on service excellence.
• Ability to educate customers on product benefits and usage.
• Comfort with omnichannel programs (BOPIS, phone sales, ship from store).
• Collaborative mindset in a fast-paced retail environment.

Responsabilidades

• Interact with guests to ensure a great guest experience while valuing their time.
• Assess guests’ needs to provide customized purchase and return solutions.
• Provide technical product education by articulating value of products.
• Facilitate end-to-end guest experience with omnichannel programs.
• Move on the floor to engage guests and attend to store needs.
• Receive guest feedback and partner with leadership to address it.

Conocimientos

Guest experience

Product education

Omnichannel selling

Team collaboration

Inclusion & diversity

Integrity

Educación

High school diploma, GED, or equivalent

Descripción del empleo

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest experiences in our retail stores in California. You will educate guests on product benefits, engage with the community, and support seamless in-store and omnichannel transactions.

The role emphasizes inclusivity, teamwork, and personal accountability while maintaining a premium store environment. Flexible scheduling and a customer-first mindset are essential.