Retail Guest Experience Specialist

American Dream; East Rutherford (NJ); On-site; USD 17,000 - 25,000; Full time

Job summary

American Dream is seeking a Retail Ambassador to greet guests, answer questions, and guide shoppers through our displays and product knowledge. You will help with product placement, restocking, and maintaining a safe, clean selling area while using the POS system to ring up sales.

The role emphasizes outstanding guest service, basic math, and reliable cash handling. Prior retail or point-of-sale experience is preferred, with opportunities to engage guests and collaborate with team members across

Qualifications

• Must be at least 18 years of age.
• Outstanding guest service skills.
• Retail experience preferred.
• Cash handling experience preferred.
• Able to communicate clearly with guests and staff.
• Basic computer knowledge preferred.

Responsibilities

• Provide exceptional guest service by greeting and conversing with guests and determining their needs.
• Greet guests courteously and uncover their needs.
• Assist guests with product questions or general questions concerning American Dream and the local region.
• Prepare and organize product for display and purchase.
• Maintain product area as determined by the supervisory team.
• Communicate inventory levels to the manager and buyers.

Skills

Guest service

Cash handling

POS experience

Communication

Teamwork

Basic math

Tools

POS system

Job description

American Dream is seeking a Retail Ambassador to greet guests, answer questions, and guide shoppers through our displays and product knowledge. You will help with product placement, restocking, and maintaining a safe, clean selling area while using the POS system to ring up sales.

The role emphasizes outstanding guest service, basic math, and reliable cash handling. Prior retail or point-of-sale experience is preferred, with opportunities to engage guests and collaborate with team members across