Retail Guest Experience Educator

Lululemon Athletica Inc.; Millbury (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Extended health and dental

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon Athletica Inc. in Millbury, MA is seeking an Educator to deliver world-class guest experiences and expert product education. You’ll engage with guests, share product knowledge, and authentically speak about our community and culture.

You’ll work on the sales floor, support seamless transactions, and participate in omnichannel programs. The role emphasizes inclusivity, teamwork, and a positive, energetic store environment.

Qualifications

• Values inclusive environment and celebrates differences.
• Behaves in an honest, fair and ethical manner.
• Enjoys working with guests and delivering great service.
• Accepts responsibility and is dependable.
• Aware of how words/actions affect others.
• Works productively with others and seeks diverse perspectives.
• Shows enthusiasm for work and engagement.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests’ needs to provide customized purchase and return solutions.
• Provide technical product education by articulating product value and benefits.
• Facilitate end-to-end guest transactions and omnichannel programs.
• Move on the floor to engage with guests and attend to store needs.
• Receive guest feedback and partner with leadership to take action.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Job description

lululemon Athletica Inc. in Millbury, MA is seeking an Educator to deliver world-class guest experiences and expert product education. You’ll engage with guests, share product knowledge, and authentically speak about our community and culture.

You’ll work on the sales floor, support seamless transactions, and participate in omnichannel programs. The role emphasizes inclusivity, teamwork, and a positive, energetic store environment.