Retail Educator: Elevate Guest Experience

lululemon; San Jose (CA); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Paid time off

Employee discount

Wellbeing programs

Job summary

lululemon is seeking an Educator to provide world-class customer service and product education in our retail store. You will engage guests, articulate product benefits, and connect with the community while supporting store operations.

The role emphasizes inclusivity, teamwork, and a positive guest experience, with a flexible schedule including evenings and weekends to meet store needs.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have the ability to travel to assigned store with own transportation methods.
• Willing to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Interact with guests to ensure a great guest experience in a timely manner.
• Assess guests’ needs to provide customized purchase and return solutions and support.
• Provide technical product education by articulating product value and benefits.
• Facilitate seamless end-to-end guest transactions and omnichannel programs.
• Move dynamically on the floor to engage with guests and store needs.
• Receive guest feedback and work with leadership to address issues.

Skills

Guest experience

Inclusion & diversity

Integrity/honesty

Collaboration and teamwork

Enthusiasm

Job description

lululemon is seeking an Educator to provide world-class customer service and product education in our retail store. You will engage guests, articulate product benefits, and connect with the community while supporting store operations.

The role emphasizes inclusivity, teamwork, and a positive guest experience, with a flexible schedule including evenings and weekends to meet store needs.