Retail Growth Leader: AI-Driven Market Expansion

Metropolis; Chicago (IL); On-site; USD 200,000 - 230,000; Full time

Benefits offered by this job

Stock options

Healthcare benefits

401(k) plan

Disability coverage

Life insurance

On-site 4 days/week

Job summary

Metropolis seeks a Head of Growth, Retail to lead growth strategy and commercial expansion in the retail segment. You will drive revenue growth, build partnerships, and scale the Recognition Platform across national accounts while collaborating with product, marketing and sales teams.

You will shape long-term vision, manage P&L, and leverage AI-driven tools to accelerate pipeline and market leadership. This on-site role requires strong leadership and an 4-day office cadence at Metropolis

Qualifications

• 15+ years in the retail industry segment with proven commercial growth leadership.
• Strong background in strategy, business development, partnerships, P&L management, and a track record of winning key national accounts.
• Extensive contacts, respected relationships, and an established network of vertical-specific partners across the retail industry.
• Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis.
• Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment.
• Excellent presentation and stakeholder management skills.
• Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies.

Responsibilities

• Lead strategy and execution to grow our retail vertical and location base across all regions by partnering with sales and operations teams to close business.
• Open and win deals in key national accounts within the retail vertical while co-selling alongside regional sellers on high-priority accounts.
• Ensure vertically-oriented value proposition is strong and establish vertical-standard commercial structures and deal terms.
• Scale the Metropolis Recognition Platform by creating opportunities for our newest technology to thrive within the retail vertical.
• Build a strong partnership with product leaders to translate customer input into product-market fit and drive actual impact from our products.
• Collaborate cross-functionally across product, marketing, sales, and operations to develop vertical solutions and set high accountability standards.
• Scale retail B2B marketing initiatives, trade-press coverage, and vertical conference presence at major conventions and communities to serve as the leading voice of the vertical.
• Develop strategic partnerships with key consultants, advisors, vertical-specific channel partners, and influencing bodies to build a strong network.
• Co-lead the unified product and service roadmap for full vertical offerings, incorporating validation strategies, wayfinding solutions, and biometric integrations.
• Partner with the data team to establish growth reporting frameworks and dashboards, while driving thought leadership in industry forums to fuel top-of-funnel pipeline.

Skills

Retail growth leadership

Strategy

Business development

P&L management

Market analysis

Cross-functional leadership

Data-driven decision making

AI platform experience

Stakeholder management

Education

MBA

Tools

Data-driven tools

AI platforms

Job description

Metropolis seeks a Head of Growth, Retail to lead growth strategy and commercial expansion in the retail segment. You will drive revenue growth, build partnerships, and scale the Recognition Platform across national accounts while collaborating with product, marketing and sales teams.

You will shape long-term vision, manage P&L, and leverage AI-driven tools to accelerate pipeline and market leadership. This on-site role requires strong leadership and an 4-day office cadence at Metropolis