Retail Group Supervisor — Mountain Resort (Year‑Round)

Alterra; Stratton (VT); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Alterra Employee Pass

Season passes

IKON pass

Discounted golf & fitness memberships

Childcare rates & discounted programs

Retail & F&B discounts

Friends & family tickets

Onsite medical clinic

Health, dental, vision, life, and more

401(k) with company match

Tuition discount

Paid parental leave

Paid sick time, FTO, Vacation

Job summary

Alterra Mountain Company in Stratton, Vermont seeks a Retail Group Supervisor to support daily operations at multiple Stratton Mountain Resort retail locations and lead frontline teams. You will help manage staffing, scheduling, training, and inventory while upholding Stratton’s service standards and driving sales goals.

This benefit-eligible, full-time year-round role offers a pay range of $22.00-$24.00 per hour, with compensation based on experience.

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Oversee daily operations across multiple retail locations with consistent service.
• Supervise retail associates, provide coaching and feedback.
• Create and manage weekly staff schedules and timecards.
• Ensure cash handling procedures, store security, and inventory protection.
• Deliver exceptional guest service in a friendly environment.
• Communicate professionally with team, management, and guests.
• Assist with recruiting, onboarding, training, and evaluations.
• Coach and mentor staff for development.
• Oversee inventory management including counts and loss prevention.
• Engage with guests to identify product needs and adjust inventory.
• Maintain relationships with vendors and departments to support retail goals.
• Monitor safety policies and promote workplace safety.
• Assist with visual merchandising and presentation standards.
• Attend meetings and align goals with department and resort objectives.

Skills

Leadership

Communication

Guest service

Problem-solving

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

POS systems

Job description

Alterra Mountain Company in Stratton, Vermont seeks a Retail Group Supervisor to support daily operations at multiple Stratton Mountain Resort retail locations and lead frontline teams. You will help manage staffing, scheduling, training, and inventory while upholding Stratton’s service standards and driving sales goals.

This benefit-eligible, full-time year-round role offers a pay range of $22.00-$24.00 per hour, with compensation based on experience.