Retail GM: Lead Sales, Operations & Team Excellence

Love's Travel Stops & Country Stores Inc.; Davenport (IA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) - 100% match up to 5%

Medical/Dental/Vision Insurance after

Quarterly Bonus Program

Hiring Immediately

Profit Sharing - Love's Shares

Job summary

Love's Travel Stops & Country Stores Inc. seeks a Retail General Manager to oversee the high-volume, multifaceted retail customer service center.

You will lead staff, including Operations Managers and Assistant Managers, to deliver exceptional service, manage processes, and execute strategies to boost sales and customer satisfaction. The role emphasizes strong leadership, team development, and effective financial oversight within a dynamic, family-owned culture committed to growth and community

Qualifications

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years' experience managing operations with annual sales volume of $2+ million.
• 2+ years' experience deciphering and impacting budgets and P&L statements.
• 2+ years' experience supervising and training 10+ employees.
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Responsibilities

• Ensure a safe, clean, and well-maintained location with exceptional customer service, merchandising, and marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste control.
• Responsible for proper task execution, safety practices, scheduling, cash integrity, talent acquisition, employee development, and HR support.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting, including profit and loss statements to affect business changes and capitalize on opportunities.
• Address customer feedback and work to improve the overall experience.

Skills

Customer service

Leadership

Team training

Budget & P&L

Job description

Love's Travel Stops & Country Stores Inc. seeks a Retail General Manager to oversee the high-volume, multifaceted retail customer service center.

You will lead staff, including Operations Managers and Assistant Managers, to deliver exceptional service, manage processes, and execute strategies to boost sales and customer satisfaction. The role emphasizes strong leadership, team development, and effective financial oversight within a dynamic, family-owned culture committed to growth and community