Retail General Sales Manager - Own the Store's Results

Ashley-Northeast; Glendale (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

401(k) retirement plan

Paid time off

Employee discounts

Referral bonuses

Recognition programs

Job summary

Ashley-Northeast is seeking a General Sales Manager to own store results across People, Performance, Profitability and Operations. You will lead visibly from the sales floor, coach leaders, and drive action using real-time insights to meet aggressive sales goals.

Responsibilities focus on building strong teams, managing KPIs, and delivering an exceptional customer experience while guiding daily operations and strategy for sustainable growth.

Qualifications

• 3–5+ years of sales, retail or business leadership experience preferred.
• Proven success leading teams and achieving results in a fast-paced, customer-facing environment.
• Experience coaching and developing leaders and producing results through others preferred.
• Experience with financial accountability, store-level profitability or P&L responsibility preferred.
• Strong understanding of sales metrics, staffing, productivity and operational execution.

Responsibilities

• Lead across four areas: People, Performance, Profitability, Operations.
• Own the store's results by coaching from the sales floor and using real-time performance insights.
• Develop leaders and build a strong leadership bench to sustain high performance.
• Manage staffing, budgeting, and store profitability while ensuring an outstanding customer experience.
• Create a culture of accountability and continuous improvement across the leadership team.

Skills

Sales leadership

People development

Performance management

Financial accountability

Coaching

Communication

Decision making

Education

High school diploma or GED

Associate or bachelor's degree preferred

Job description

Ashley-Northeast is seeking a General Sales Manager to own store results across People, Performance, Profitability and Operations. You will lead visibly from the sales floor, coach leaders, and drive action using real-time insights to meet aggressive sales goals.

Responsibilities focus on building strong teams, managing KPIs, and delivering an exceptional customer experience while guiding daily operations and strategy for sustainable growth.