Retail General Manager: Lead & Grow a High-Performance Team

Victra; Woodhaven (MI); On-site; USD 2,201,000 - 3,135,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Maternity Leave

401K Match

Tuition Reimbursement

Verizon Discount

Diversity, Equity, & Inclusion ERGs

Career Advancement

Contests

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager in the Woodhaven area to lead store performance, coach the sales team, and deliver Every Guest Every Time. You’ll drive sales targets while ensuring operational excellence and develop your Assistant GM and staff through training and mentorship.

You will own budgeting, staffing, scheduling, loss prevention, and guest escalations, while communicating company objectives and driving traffic with innovative

Qualifications

• 1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Legally authorized to work in the United States.

Responsibilities

• Build, develop, and mentor your sales team.
• Coach and follow our sales process with Every Guest Every Time.
• Own store success and staffing, scheduling, budgeting, and loss prevention.
• Own guest escalations and provide timely resolutions.
• Communicate company objectives and priorities to the team.

Skills

Leadership experience

Commission-based sales

Retail sales

Customer service

Education

High school diploma or GED

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager in the Woodhaven area to lead store performance, coach the sales team, and deliver Every Guest Every Time. You’ll drive sales targets while ensuring operational excellence and develop your Assistant GM and staff through training and mentorship.

You will own budgeting, staffing, scheduling, loss prevention, and guest escalations, while communicating company objectives and driving traffic with innovative