Retail General Manager: Lead Teams, Drive Growth

Victra; Tiffin (OH); Hybrid; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision Ins

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Diversity, Equity, & InclusionEmployee

Frequent Contests

Career Advancement Opportunities

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to shape guest experience by coaching your team and driving high-performance sales while maintaining operational excellence.

You will mentor your Assistant General Manager, lead store operations, implement company vision, and develop a winning sales culture through training, scheduling, budgeting, and engagement with customers to deliver Every Guest Every Time.

Qualifications

• Minimum leadership experience in a retail environment.
• Proven ability to develop and coach a sales team.
• Strong track record of achieving sales goals and optimizing guest experience.

Responsibilities

• Building, developing, and mentoring your sales team.
• Working through teams to teach, coach and follow our sales process with Every Guest Every Time
• Attracting and retaining top caliber employees.
• Brand advocate for Victra
• Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
• Engaging in sales strategy development to ensure our products and services are effectively showcased throughout thestore.
• Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
• Developing and implementing sales tools and initiatives.
• Maintaining the performance of yourstoreby running retail inventory compliance.
• Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
• Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
• Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
• Owning all guest escalations and providing a timely resolution.
• Clearly communicating company objectives and priorities to team members and providing timely follow up.
• Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.

Skills

Retail leadership

Sales coaching

Team development

Performance driven

Customer service

Education

High school diploma or GED

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to shape guest experience by coaching your team and driving high-performance sales while maintaining operational excellence.

You will mentor your Assistant General Manager, lead store operations, implement company vision, and develop a winning sales culture through training, scheduling, budgeting, and engagement with customers to deliver Every Guest Every Time.