Retail General Manager: Lead a High-Volume Store

Love's Travel Stops; North Platte (NE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) match

Medical insurance

Career development

Bonus program

Hiring immediately

Profit sharing

Job summary

Love's Travel Stops in North Platte, Nebraska, is seeking a Retail General Manager to lead a high-volume retail service center, supervise Operations Managers and Assistant Managers, and drive sales while delivering exceptional customer service.

You will oversee staffing, safety, merchandising, budgeting, and P&L responsibilities, and champion staff development to meet service and sales goals in a dynamic environment.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

• Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting, which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Skills

Communication

Organization

Tech proficiency

Physical ability

Job description

Love's Travel Stops in North Platte, Nebraska, is seeking a Retail General Manager to lead a high-volume retail service center, supervise Operations Managers and Assistant Managers, and drive sales while delivering exceptional customer service.

You will oversee staffing, safety, merchandising, budgeting, and P&L responsibilities, and champion staff development to meet service and sales goals in a dynamic environment.