Retail General Manager — Lead Busy Store Ops Profit Sharing

Love's Travel Stops; Harrisonville (MO); Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Tuition assistance

Paid time off

401k match

Health insurance

Competitive pay

Career development

Bonus program

Hiring immediately

Profit sharing

Résumé du poste

Love's Travel Stops is seeking a Retail General Manager to lead a high-volume, multifaceted retail customer service center. You will supervise staff, drive sales, manage operations, and implement strategies to improve customer satisfaction and profitability.

The role emphasizes staff development, process optimization, and strong communication within a dynamic team. Willingness to lead safety, merchandising, and HR tasks in a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsabilités

• Ensure a safe, clean, and well-maintained location with exceptional customer service, facility maintenance, proper merchandising, and marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop to maximize customer service expectations.
• Understand financial reporting, including profit and loss statements to affect business changes and capitalize on opportunities.
• Address customer feedback and work to improve the overall experience.

Connaissances

Communication

Organization

Multitasking

Tech proficiency

Physical ability

Description du poste

Love's Travel Stops is seeking a Retail General Manager to lead a high-volume, multifaceted retail customer service center. You will supervise staff, drive sales, manage operations, and implement strategies to improve customer satisfaction and profitability.

The role emphasizes staff development, process optimization, and strong communication within a dynamic team. Willingness to lead safety, merchandising, and HR tasks in a fast-paced environment.