Retail General Manager

Ohio Craft Beer; North Carolina; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

IRA Match

Paid training and development

Performance-based incentive plan

Land-Grant discounts (including free)

Job summary

Land-Grant Brewing Company in Columbus, Ohio, seeks a full-time Retail General Manager to run the taproom day to day. You will lead the bar and front-of-house teams, own the taproom P&L, and coordinate with brewing, marketing, and logistics teams.

Down the road, you will help launch an in-house food program. This role offers growth, a salary, and benefits including health coverage, PTO, IRA match, and paid training.

Qualifications

• Hospitality management experience, including leading managers or shift leads.
• Craft beer or brewery taproom experience.
• Experience opening a new venue.
• Experience owning a budget, including labor and cost of goods.
• A leader who coaches, holds people accountable, and keeps morale high on busy nights.
• Comfortable with POS systems (Arryved) and spreadsheets.
• Regular evening, weekend, and holiday availability.
• Able to stand and walk for long periods and safely lift up to 50 lbs.
• TIPS certification required; ServSafe Manager certification before the food program launches.

Responsibilities

• Lead, hire, train, and schedule the bar and front-of-house teams.
• Own the taproom P&L, including sales, labor, and pour cost.
• Place the weekly order for Land-Grant beer, cider, RTDs, wine, and bar supplies.
• Own event execution and ensure smooth setup to close.
• Set the standard for guest experience and respond to reviews and complaints.
• Keep checklists, SOPs, permits, licenses, and certifications current.
• Coordinate with production on taproom demand for fresh beer.
• Maintain a clean and safe space year-round.
• Help launch and run an in-house food program in the future.

Skills

Hospitality management

Taproom management

Staff scheduling

Leadership

Budget management

Customer service

Safety compliance

Training and coaching

Arryved POS

Spreadsheets

Tools

Arryved POS

Spreadsheets

Job description

Land-Grant Retail General Manager

The mission of Land-Grant is to bring our Ohio community together by building customer connections through our passion toward the craft, quality, and creativity of our beers and experiences. We build those connections by taking the lead in creating an inclusive and welcoming craft beer culture.

Land-Grant is hiring a General Manager to run our taproom day to day.

You will lead the bar and front-of-house teams, own the taproom’s P&L, and make sure every event runs smoothly on the day. You will report to our Director of Retail and work closely with our brewing, marketing, and logistics teams. Down the road, you will also help launch an in-house food program.

At Land-Grant, we value diversity and inclusivity, and we encourage candidates of all backgrounds to apply.

This is a full-time, salaried position in Columbus, Ohio.

Responsibilities

• Lead, hire, train, and schedule the bar and front-of-house teams, through our Assistant General Managers and Customer Experience Leads
• Own the taproom P&L, including sales, labor, and pour cost
• Place the weekly order for Land-Grant beer, cider, and RTDs, and order wine, non-alcoholic drinks, bar supplies, and merchandise from outside vendors
• Own event execution, so every event and private party runs smoothly from setup to close out
• Set the standard for guest experience, and make sure every review and complaint gets an answer
• Keep checklists, SOPs, permits, licenses, and certifications current
• Work with our production team on taproom demand, so the freshest beer is always on tap
• Keep the space clean, safe, and ready, inside and out, in every season
• In the future, help launch and run an in-house food program, including kitchen staffing, food costing, and food safety

Expectations

• Guest Focus. Creates a welcoming, fun experience for every guest, and fixes problems quickly when something goes wrong.
• Leadership. Develops people, gives direct and constructive feedback, and builds a team that runs well when you are not there.
• Business Sense. Knows the numbers, from labor to pour cost, and acts on them.
• Safety Focus. Follows safety and alcohol service rules every time, and makes sure the team does too.
• Respect. Builds good working relationships with guests, staff, partners, and every department.

Requirements

• Hospitality management experience, including leading managers or shift leads
• Craft beer or brewery taproom experience
• Experience opening a new venue
• Experience owning a budget, including labor and cost of goods
• A leader who coaches, holds people accountable, and keeps morale high on busy nights
• Comfortable with POS systems (we use Arryved) and spreadsheets
• Regular evening, weekend, and holiday availability
• Able to stand and walk for long periods and safely lift up to 50 lbs
• TIPS certification required; ServSafe Manager certification before the food program launches (we support it)

Position Details

• Full-time, salaried position with quarterly and annual reviews and real room to grow
• Benefits:
  • Medical, dental, and vision coverage
  • Paid time off
  • IRA Match
  • Paid training and development
  • Performance-based incentive plan
  • Land-Grant discounts (including free beer!)

About Land-Grant Brewing Company

At Land-Grant, we welcome people from all walks of life. Anyone, regardless of their race, creed, nation of origin, sexual orientation, gender identity or expression, disability status, veteran status, marital status, or age has a home here. Our “All Welcome” mantra means that love, progress, and acceptance will always have a seat at our bar.

Land-Grant Core Values

• Operate with Integrity – be ethical, honest and respectful – always thinking about the well-being, safety, and satisfaction of both our employees and our customers.
• Perform with Pride – take ownership and accountability for the quality of our work, our products and our experiences with consummate attention to the details.
• Cultivate the Community – be an inclusive, welcoming workplace, business and brand that invests in our partners, relationships and neighbors to strengthen connections.
• Foster Creativity & Fun – center all efforts (design, brewing, experiences) around innovation, originality and enjoyment for our customer and each other.
• Pursue with Passion – align individual skills and passions with the Land-Grant brand, while engaging with a team-first mentality to collectively achieve something greater than ourselves.